Why House of Tallow

Why should I choose House of Tallow for my skincare needs?

House of Tallow stands out in the skincare market for our commitment to sustainability, organic and ethical sourcing, and high-quality products. Our unique formulations are designed to empower you with confidence and comfort in your own skin. By choosing us, you're not just selecting a skincare product; you're aligning with a brand that values honesty, modernity, and the health of both your skin and the planet.

Are your products eco-friendly?

We are dedicated to crafting a diverse range of sustainable, effective skincare solutions that leave a lasting, positive impact on both our customers' skin health and the planet. By choosing House of Tallow, our customers align themselves with a brand that not only cares for their skin but also upholds the values of honesty, confidence, and modern sustainability.

What is tallow and how is it used in skincare?

Tallow is a form of rendered fat, traditionally sourced from cattle, which is used in various skincare products due to its compatibility with human skin oils. Rich in nutrients like vitamins A, D, E, and K, tallow provides deep hydration and helps in maintaining a healthy skin barrier. It is particularly effective in nourishing and moisturizing the skin, making it a popular choice for natural skincare formulations.

What are the benefits of using tallow for skin?

Tallow offers multiple benefits for the skin. It deeply moisturizes and conditions the skin, thanks to its rich content of fat-soluble vitamins and fatty acids which are similar to those found in the outermost layer of human skin. This makes it excellent for enhancing skin hydration, aiding in cell regeneration, and providing antioxidant protection. Tallow is also known for its ability to strengthen the skin's natural barrier, making it resilient against environmental stressors.

Is tallow suitable for all skin types?

Yes, tallow is suitable for all skin types, including sensitive skin. Its natural composition is gentle and free from synthetic additives, making it safe for even the most sensitive skin. Tallow's unique fatty acid profile helps to balance skin oils, which can be beneficial for both dry and oily skin types. It is also hypoallergenic, making it a preferred choice for those with skin sensitivities or conditions like eczema.

How does tallow compare to other skincare oils and butters?

Tallow is unique in that it closely mimics the fatty acid profile of human skin, making it highly absorbable and effective in enhancing skin health. Unlike some plant-based oils and butters, tallow is typically more stable and has a longer shelf life due to its saturated fat content. This stability makes it less prone to oxidation and rancidity, preserving its benefits and effectiveness over time.

Shipping & Delivery

What are your shipping policies?

We currently offer shipping exclusively within the United States. Our standard shipping time is approximately 5 business days, depending on your location. We strive to process and dispatch your order as quickly as possible, typically within less than 24 hours on weekdays. Any order on a weekend will be processed on Monday.

How do I track my order?

Once your order is dispatched, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order's progress and estimated delivery date.

Can I change my shipping address after placing an order?

We understand that mistakes happen. If you need to change your shipping address, please contact us as soon as possible. We can modify the address if the order has not yet been dispatched.

What should I do if my order is damaged or incorrect?

If you receive a damaged or incorrect item, please contact us immediately with your order number and a photo of the item. We will prioritize resolving the issue, either through a replacement or a refund.

Returns & Refunds

What is your return policy?

At House of Tallow, we want you to be completely satisfied with your purchase. We accept returns on approved cases within 30 days of receipt. To be eligible for a return, items must be unused, in the same condition that you received them, and in their original packaging.

How do I initiate a return?

To initiate a return, please contact our customer service team with your order number and the reason for the return. We will provide you with instructions on how to proceed. Please note that return shipping costs are the responsibility of the customer unless the return is due to a defective product or an error on our part.

When can I expect my refund?

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Do you offer exchanges?

Currently, we do not offer direct exchanges. If you wish to exchange a product, you may return the original item (following our return policy) and place a new order for the item you prefer.

Can't find what you're looking for?

Send us an email and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at hello@houseoftallow.com

Other inquiries? Let's chat.

For any further questions or assistance, please don't hesitate to reach out to our customer support team. We're here to ensure your experience with House of Tallow is nothing short of exceptional. Please email us at hello@houseoftallow.com